Member research during August and September 2023

August 30, 2023

At TelstraSuper we are committed to delivering better retirement savings outcomes for our members. We conduct member research and participate in industry based member research on a regular basis. The opinions and feedback our members provide are critical to helping us ensure that the products and services we offer are the right ones to meet the needs of our members.

For those who have participated in our research in the past, we thank you for your time and feedback, and we invite your continual participation going forward.

Member Research – Shape the Future of TelstraSuper’s products and services

We are conducting research with our members to explore what financial security means to you, your financial aspirations, worries and concerns as well as exploring the role that a superannuation fund plays in your day-to-day financial planning. The insights we gather here will help shape the future of our product and service offerings.

An independent research consultancy has been appointed to manage and conduct this research which involves a 20 minutes online member survey.

This study will run from end of August to mid September. 

Your information

TelstraSuper has provided limited member contact details to the external agencies we have appointed to enable participation in the research and analysis of the survey responses. All these organisations are committed to ensuring that all data will be kept secure and used only for the purposes of undertaking this research. You will not be asked to provide any sensitive information such as bank details, login details, pin numbers or tax file numbers.

What should you do?

Should you be invited to participate in the research listed above we would be very grateful of your participation and the feedback. Please be assured that it is legitimate research undertaken on behalf of TelstraSuper.

If you have any concerns about being contacted to participate in this or any other research on behalf of TelstraSuper you can unsubscribe to research communications by adjusting your communication preferences in your SuperOnline account. Alternatively, you can contact us between 8.30am and 5.00pm (Melbourne time) Monday to Friday on 1300 033 166.

Any general advice has been prepared without taking into account your objectives, financial situation or needs. Before you act on any general advice, you should consider whether it is appropriate to your individual circumstances. Before making any decision, you should obtain and read the relevant Product Disclosure Statement and Target Market Determination or call us on 1300 033 166 for copies of these documents. You may wish to consult an adviser before you make any decisions relating to your financial affairs. To speak with an Adviser from TelstraSuper Financial Planning call 1300 033 166.